Last updated: 11/02/2026
This privacy policy is intended to inform users of the website www.ilnegoziocanadese.com about how the company Le Comptoir Canadien collects and processes their personal data, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the French Data Protection Act.
Data Controller
The data controller is:
Le Comptoir Canadien
1 rue du Président Favre – 74000 Annecy
Private limited company (SARL) with a capital of €8,000, registered with the Annecy Trade and Companies Register under number 813 819 836
Email: webmast@comptoircanadien.com
Phone: +33 4 50 33 01 63
Data Collected
We collect the following categories of data:
a) Identification Data b) Order Data
- First and last name - Produits commandés
- Postal address - Purchase history
- Email address - Delivery information
- Phone number
c) Payment Data
Payments are processed through a secure provider (e.g., Monetico, Stripe, PayPal, etc.). We do not store full bank card details.
d) Browsing Data
- IP address
- Cookies
- Login data
- Pages visited
Purposes and Legal Bases of Processing
In accordance with Article 6 of the GDPR, the processing is based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Order management | Performance of the contract |
| Product delivery | Performance of the contract |
| Customer service management | Legitimate interest |
| Payment processing | Performance of the contract |
| Fraud prevention | Legitimate interest |
| Accounting management | Legal obligation |
| Sending newsletters | Consent |
| Handling requests via forms | Legitimate interest |
Mandatory or Optional Nature of Data
Mandatory information is indicated at the time of collection.
Failure to provide this information makes it impossible to process the order.
Data related to the newsletter is optional and relies on your consent.
Recipients of Data
Personal data may be shared with the following categories:
- Payment providers (Monetico, PayPal, Sofinco)
- Marketplace platforms
- Carriers / Delivery services
- Website hosting provider
- Technical service provider (Prestashop)
- Accountant
- IT service providers
These providers act as processors under Article 28 of the GDPR and are contractually bound to maintain the confidentiality and security of the data.
Transfers Outside the European Union
If some providers are located outside the EU, the transfers are governed by:
- A European Commission adequacy decision,
or
- Standard contractual clauses.
Retention Period
At Le Comptoir Canadien, we pay particular attention to the delivery of your products: timeliness, reliability, and adaptability. Nothing is left to chance. Regardless of the type of product you have ordered, Le Comptoir Canadien implements an appropriate transportation solution.
Data Security
In accordance with Article 32 of the GDPR, we implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data (secure hosting, HTTPS protocols, access control, backups).
Rights of Data Subjects
Conformément aux articles 15 à 22 du RGPD, vous disposez des droits suivants :
- Right of access - Right to object
- Right to rectification - Right to data portability
- Right to erasure - Right to withdraw your consent at any time
- Right to restriction of processing
You can exercise your rights by writing to: webmaster@comptoircanadien.com
A response will be provided within one month.
Lodging a Complaint with the Supervisory Authority
If you believe that your rights are not being respected, you can file a complaint with the CNIL: www.cnil.fr
Cookies
The website uses cookies that are necessary for its operation as well as audience measurement cookies.
A cookie management banner allows us to obtain your consent in accordance with CNIL recommendations.
For more information, please refer to our Cookie Policy.